Index of Labels

Friday, August 3, 2012

Sophia keeps mainfesting her presence

Or you can't keep a good woman down for long.


My cousin Janet wrote me the following e-mail. It is referred to in my previous post.


Laurence,
   I looked in Zopher Gee’s file today and yet another child has appeared, Sophia Tinker along with Salomon Gee.  I sent a feedback to the Support group to try to get them to remove the names and the following is their reply. 
Dear Janet,
Thank you for contacting FamilySearch about children who do not belong in a family.

Since you did not submit the information, you will probably have to provide proof the children do not belong there. If you send it to us we will see what we can do about correcting the situation. Click on the "reply" button at the top of this email.

Best wishes in perfecting your genealogy.
Sincerely,

FamilySearch
Patron and Partner Services 

You may get them to respond better especially with the email you sent to those who put in Salomon Gee’s name.  I wonder where Sophia Tinker came from and it should be so obvious that she does not belong to Zopher Gee.  It is discouraging to try to keep this file cleaned up.   I don’t have the patience you do and the ability to reason it all out with the submitters, so I best leave the negotiating to you. 
 I so appreciate all you do.
   Janet

Dear Janet,

I noticed last night that Sophia was again attached to Zopher. I thought we had cleared this up, but it keeps on showing up like a bad penny.

Here are the links to my previous investigations.  I will contact them again.
The Sophia Tinker Gee Dilemma
Solving the Sophia Tinker Dilemma

I will contact Support.  I had this cleared up at one time and have not gotten a watch notice that any one was fiddling with the record.

After I get the case submitted, I will give you the case number and you can respond to that email and have them look at the case number for proof.  That way we might get prompter action.

Thanks for keeping up on the records.

This is the case that I submitted to NFS Support;
8/1/12 7:50 PM
Closed

Sophia Gee again
I received this e-mail on:

April 9 2012
Dear Ivin Laurence Gee,

RE: Zopher Gee KWVX-4VQ
Esther Beckwith LHF7-QYG

Thank you for contacting FamilySearch Support. Zopher Gee and Esther Beckwith no longer show Sophia as a child. Thank you for bringing this concern to our attention.

Sincerely,

FamilySearch Data Administration
----------------------
(CaseID:2548410)
----------------------

I noticed last night that Sophia was again attached to Zopher. I thought we had cleared this up, but it keeps on showing up like a bad penny.

Here are the links to my previous investigations.
The Sophia Tinker Gee Dilemma
https://docs.google.com/viewer?a=v&pid=sites&srcid=ZGVmYXVsdGRvbWFpbnxseXNhbmRlcmdlZXdlYnNpdGV8Z3g6NTEwODdhYzNiN2UwZTU4OA

Solving the Sophia Tinker Dilemma

https://docs.google.com/viewer?a=v&pid=sites&srcid=ZGVmYXVsdGRvbWFpbnxseXNhbmRlcmdlZXdlYnNpdGV8Z3g6NmI2NDBiMTBkOTY1MDk1Zg
August 2, 2012 I received the following e-mail from Support.

Dear Erinna Marie Schulz
Thank you for contacting FamilySearch regarding L72W-3SG Sophia Tinker not being the daughter of KWVX-4VQ Zopher Gee and LHF7-QYG Esther Beckwith.

Your case has been reviewed and was forwarded to experts in the department for further examination. You will be contacted by them directly when they have completed their investigation. Please be aware that it may take some time before they are able to get back with you. No other action on your part is necessary.

Do not work on this area of your family tree until this problem is resolved.
Sincerely,

FamilySearch

My reply to Janet is as follows:
Dear Janet,

Now I am Erinna Marie Schulz.  Boy are these people mixed up.

I later in the day received the following e-mail. (Notice that they now have my correct name.)
Dear Ivin Laurence Gee,

RE:  Zopher Gee PID # KWVX-4VQ
        Esther Beckwith PID # LZ2H-WP7

Thank you for contacting FamilySearch Data Administration.  Zopher Gee and Esther Beckwith no longer show with Sophia Tinker as an incorrect daughter in their family on new FamilySearch.  Thank you for bringing this concern to our attention.

Sincerely,

FamilySearch Data Administration
----------------------
(CaseID:2705821)
----------------------
I sent Janet the following e-mail
Dear Janet,

It looks like we were successful again.  I hope this will put this to rest for good. On NFS Esther is listed as having two spouses, Zopher and unknown, but when you click on resolve duplicate spouses, it brings up the message there are no duplicate spouses.  This may just be a fluke in the program.

Thanks for keeping me informed. Cooperation is really necessary in this work.

 Who knows how long this will remain in this condition?  Stay tuned.